Consumer Affairs (CA) Letters

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Consumer Affairs Letters, commonly known as CA Letters, address significant policy and procedural matters relating to the Federal Reserve System's supervisory responsibilities. For further information, please contact Kevin Henry at (314) 444-8823 or Doug Kerr at (314) 444 -4205.

2024 | 2023 | 2022 | 2021 | 2020

2024 Consumer Affairs (CA) Letters
Date Description
12/5/24 (CA 24-6 / SR 24-8) – Interagency Statement on Elder Financial Exploitation
8/23/24 (CA 24-5) – Joint Statement on Banks’ Arrangements with Third Parties to Deliver Bank Deposit Products and Services
7/18/24 (CA 24-4 / SR 24-3) – Interagency Guidance on Reconsiderations of Value of Residential Real Estate Valuations
6/10/24 (CA 24-3) – Revised “A Guide to HMDA Reporting: Getting It Right!”
5/8/24 (CA 24-2) – Interagency Guidance on Third-Party Relationships: Risk Management
5/7/24 (CA 24-1 / SR 24-2) – Third-Party Risk Management: A Guide for Community Banks
2023 Consumer Affairs (CA) Letters
Date Description
9/21/2023 (CA 23-6) – Second Extension of CRA Consideration for Community Development Activities in Puerto Rico and the U.S. Virgin Islands in Response to Hurricane Maria
8/8/2023 (CA 23-5 / SR 23-8) – Supervisory Nonobjection Process for State Member Banks Seeking to Engage in Certain Activities Involving Dollar Tokens
5/8/2023 (CA 23-4 / SR 23-3) – One Agile Supervision Solution External Portal to be Utilized for Information Exchange During Supervisory Events
4/26/2023 (CA 23-3 / SR 23-2) – Joint Statement on Completing the LIBOR Transition
4/13/2023 (CA 23-2) – Revised “A Guide to HMDA Reporting: Getting It Right!”
1/31/2023 (CA 23-1) – Changes to Home Mortgage Disclosure Act (HMDA) Loan Volume Reporting Threshold for Closed-end Mortgage Loans
2022 Consumer Affairs (CA) Letters
Date Description
12/19/2022 (CA 22-10 / SR 22-10) – Inactive Supervisory Guidance
12/15/2022 (CA 22-9) – Revised Federal Debt Collection Practices Act Examination Procedures
10/6/2022 (CA 22-8 / SR 22-9) – FedEZFile™ and FedEZFile Fluent™ to be Released for Filing Applications with the Federal Reserve
9/8/2022 (CA 22-7 / SR 22-7) – Policy Statement on Whistleblower Claims
8/16/2022 (CA 22-6 / SR 22-6) – Engagement in Crypto-Asset-Related Activities by Federal Reserve-Supervised Banking Organizations
7/8/2022 (CA 22-5) – Standard Information Request (SIR) Process
5/5/2022 (CA 22-4) – Revised “A Guide to HMDA Reporting: Getting It Right!”
3/29/2022 (CA 22-3/SR 22-4) – Contact Information in Relation to Computer-Security Incident Notification Requirements
2/22/2022 (CA 22-2) – Interagency Statement on Special Purpose Credit Programs Under the Equal Credit Opportunity Act and Regulation B
1/21/2022 (CA 22-1/SR 22-3) – Federal Financial Institutions Examination Council Issues Statement of Principles on Examination Information Requests
2021 Consumer Affairs (CA) Letters
Date Description
12/17/2021 (CA 21-17) – Revised Home Mortgage Disclosure Act Examination Procedures
11/10/2021 (CA 21-16) – Interagency Statement on Supervisory and Enforcement Practices Regarding the Mortgage Servicing Rules in Response to the Continuing COVID-19 Pandemic and CARES Act
10/22/2021 (CA 21-15/SR 21-17) – Interagency Statement on Managing the LIBOR Transition
10/25/2021 (CA 21-14) – Revised Interagency Examination Procedures for Regulation Z
9/9/2021 (CA 21-13/SR 21-16) – Community Bank Access to Innovation through Partnerships
9/2/2021 (CA 21-12) – Supervisory Expectations for Supervised Institutions Regarding Juneteenth Federal Holiday and Certain Provisions of Regulation Z
8/27/2021 (CA 21-11/SR 21-15) – Guide for Community Banking Organizations Conducting Due Diligence on Financial Technology Companies
7/29/2021 (CA 21-10/SR 21-13) – Revised Special Post-Employment Restriction for Senior Examiners and Work Paper Reviews for Departing Examiners
5/27/2021 (CA 21-9) – Extension of CRA consideration for community development activities in Puerto Rico and the U.S. Virgin Islands in response to hurricane Maria
5/14/2021 (CA 21-8) – Resumption of Home Mortgage Disclosure Act (HMDA) Quarterly Reporting
3/30/2021 (CA 21-7) – Revised “A Guide to HMDA Reporting: Getting It Right!”
3/29/2021 (CA 21-6) – Suspension of Regulation D Examination Procedures
3/5/2021 (CA 21-5) – Community Reinvestment Act (CRA) Consideration for Activities in Response to the Coronavirus
3/5/2021 (CA 21-4/SR 21-6) – Highlighting the Federal Reserve System's Partnership for Progress Program for Minority Depository Institutions and Women's Depository Institutions
3/4/2021 (CA 21-3) – Revised Interagency Examination Procedures for Regulation Z
2/26/2021 (CA 21-2/SR 21-4) – Inactive or Revised SR Letters Related to the Federal Reserve’s Supervisory Expectations for a Firm’s Boards of Directors
2/26/2021 (CA 21-1/SR 21-3) – Supervisory Guidance on Board of Directors' Effectiveness
2020 Consumer Affairs (CA) Letters
Date Description
12/4/2020 (CA 20-14/SR 20-28) – Internal Appeals Process for Material Supervisory Determinations and Policy Statement Regarding the Ombudsman for the Federal Reserve System
8/3/2020 (CA 20-13/SR 20-18) – Joint Statement on Additional Loan Accommodations Related to COVID-19
7/24/2020 (CA 20-12/SR 20-17) – Federal Financial Institutions Examination Council Issues Joint Statement on Managing the LIBOR Transition
7/7/2020 (CA 20-11) – Examination Procedures for the Coronavirus Aid, Relief, and Economic Security Act (CARES Act)
5/27/2020 (CA 20-10) – Community Reinvestment Act (CRA) Consideration for Activities in Response to the Coronavirus
5/21/2020 (CA 20-9) – Investments in Areas with Elevated Poverty and Public Welfare Investments
5/20/2020 (CA 20-8/SR 20-14) – Interagency Lending Principles for Making Responsible Small-Dollar Loans
5/6/2020 (CA 20-7) – Flood Insurance Compliance in Response to the Coronavirus
3/31/2020 (CA 20-6) – Home Mortgage Disclosure Act (HMDA) Quarterly Reporting during the COVID-19 Pandemic
3/30/2020 (CA 20-5/SR 20-7) – Joint Statement Encouraging Responsible Small-Dollar Lending in Response to COVID-19
3/19/2020 (CA 20-4) – CRA Consideration for Activities in Response to the Coronavirus
3/10/2020 (CA 20-2/SR 20-3) – Interagency Statement on Pandemic Planning
2/27/2020 (CA 20-1) – Revised “A Guide to HMDA Reporting: Getting It Right!”

For CA Letters from previous years, visit the Consumer Affairs Letters page on the Board of Governors website.

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