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Addresses and Phone Numbers
St. Louis Office
- Phone numbers:
314-444-8444
1-800-333-0810 toll-free from an Eighth District state - Postal mailing address (USPS):
P.O. Box 442
St. Louis, MO 63166-0442 - Shipping address (UPS, FedEx, etc.):
1421 Dr. Martin Luther King Drive
St. Louis, MO 63106-3716 - Location (not for mail or shipping):
Broadway and Locust, 1 Federal Reserve Bank Plaza
St. Louis, MO 63102
The Little Rock Branch of the St. Louis Fed serves the western two-thirds of Arkansas.
- Phone numbers:
501-324-8300
1-800-482-9463 in Arkansas
1-800-332-0813 outside Arkansas - Postal mailing address (USPS):
P.O. Box 442
St. Louis, MO 63166-0442 - Shipping address (UPS, FedEx, etc.):
1421 Dr. Martin Luther King Drive
St. Louis, MO 63106-3716 - Location (not for mail or shipping):
Stephens Building
Little Rock, AR 72201 - Staff: Little Rock Branch contacts
The Louisville Branch of the St. Louis Fed serves southern Indiana and central and western Kentucky.
- Phone numbers:
502-568-9200
1-800-626-4507 toll-free - Postal mailing address (USPS):
P.O. Box 442
St. Louis, MO 63166-0442 - Shipping address (UPS, FedEx, etc.):
1421 Dr. Martin Luther King Drive
St. Louis, MO 63106-3716 - Location (not for mail or shipping):
PNC Tower
Louisville, KY 40202 - Staff: Louisville Branch contacts
The Memphis Branch of the St. Louis Fed is responsible for operations in western Tennessee, eastern Arkansas and northern Mississippi.
- Phone numbers:
901-531-5000
1-800-552-5132 in Tennessee
1-800-238-5293 outside Tennessee - Postal mailing address (USPS):
P.O. Box 442
St. Louis, MO 63166-0442 - Shipping address (UPS, FedEx, etc.):
1421 Dr. Martin Luther King Drive
St. Louis, MO 63106-3716 - Location (not for mail or shipping):
North Main Street and Exchange Avenue
Memphis, TN 38103 - Staff: Memphis Branch contacts
Economy Museum
Our Economy Museum is located inside the St. Louis Fed at Broadway and Locust, 1 Federal Reserve Bank Plaza, St. Louis, MO 63102. Open 9 a.m. to 3 p.m. weekdays. Admission is free. Walk-in visitors are welcome. For school field trips and group tours, please make advance reservations. For questions, visit the museum website or call 314-444-7309.
Visiting the St. Louis Fed
Learn about visitor guidance in place at the St. Louis Fed, its branches and Economy Museum. If you will be visiting for an on-site conference or meeting, please check with your event host for more information. View upcoming events.
Bank Supervision and Cash Services
Bank and Bank Holding Company Application Filings and Notices
Questions about bank/financial holding company applications may be directed to:
- Holly Rieser: 314-444-4713 or 1-800-333-0810, ext. 444-4713
Bank Holding Company Supervision
Supervision conducts examinations, provides guidance and reviews compliance with applicable laws and regulations.
- Institutions headquartered in Arkansas, Mississippi and Tennessee
Darin Heintz: Office: 901-531-5053 | Mobile: 901-201-8681 - Institutions headquartered in Illinois, Missouri, Indiana and Kentucky
Megan Kahlenberg: Office: 314-444-8481 | Mobile: 479-719-9403 - Regional Banking Organizations
James Warren: 314-444-8854 or 1-800-333-0810, ext. 444-8854
Eric Reckamp 314-444-7368 or 1-800-333-0810, ext 444-7368
Federal Reserve Membership
Questions about Federal Reserve membership may be directed to:
- Jim Fuchs: 314-444-8837 or 1-800-333-0810, ext. 444-8837
Cash Services
The St. Louis Fed’s Cash operations meet banks’ demands for coin and currency, test notes for authenticity to ensure they are not counterfeit, and then evaluate notes’ fitness for circulation. More about Federal Reserve Cash Services.
- St. Louis Cash Administration: 314-444-8328
- Memphis Cash Administration: 901-531-5114 or 1-800-552-5132, ext. 531-5114
- Louisville Cash Administration: 513-455-4241
Reserves
The St. Louis Fed’s Reserves Unit assists depository institutions with the reserves requirement, excess balance accounts, interest on reserves, and the Term Deposit Facility. For information, contact the Reserves Hotline: 1-866-666-8316.
Consumer Affairs
Consumer Affairs conducts examinations of state member banks for compliance with federal consumer credit laws, including HMDA and CRA, and provides information to depository institutions and consumers.
- Examinations, Kevin Henry: 314-444-8823 or 1-800-333-0810, ext. 444-8823
- Examinations, Douglas Kerr: 314-444-4205 or 1-800-333-0810, ext. 444-4205
- Examinations, Rob Ryan: 314-444-8419
- Consumer Complaints, Tiffany Stecko: 314-444-8755 or 1-800-333-0810, ext. 444-8755
Consumer Complaints
The Federal Reserve Consumer Help Center handles consumer complaints against state member banks. For questions or to file a complaint, call 1-888-851-1920.
Customer Accounts
Customer Accounts handles account confirmations and balances, information on correspondent/respondent relationships, and IAS accounting information and statements.
- Customer Accounts information: 1-800-333-0869
- Capital Stock Adjustments: 314-444-8365 or 1-800-333-0810, ext. 444-8365
- Billing Statement (availability and frequency, method of transmission, and use of earnings credits): 1-800-485-1033
- Origin and explanation of charges: 1-800-482-9463, ext. 232
Credit Risk Management
For questions regarding setting up a borrowing relationship, loan requests, payments, or discount collateral pledges or releases, contact the Credit Office: 1-866-666-8316.
Payments System Risk
Payment Risk Management: 1-866-666-8316
Financial Services and Regional Sales
Visit the Fed System’s Federal Reserve Financial Services website to get contact information for:
- Access Solutions (assistance with specialized technical support and service setup related to FedLine® Customer Access Solution)
- Account Executives, District Business Development contacts and Regional Sales
- Account Services
- Check Services
- District Check contacts
- FedACH® Services
- FedCash® Services (assistance with FedCash Services, including ordering forms and supplies)
- Fedwire® Services
- National Settlement Service
- Treasury Services (including Savings Bonds, PATAX, Electronic Tax Application, Retail Securities and the TT&L Treasury Support Center)
Operating Circulars
Federal Reserve Financial Services are governed by the terms and conditions that are set forth in the operating circulars.
Visit the Federal Reserve Financial Services website for more information.
Regulations
Congress has assigned to the Board responsibility for implementing the Federal Reserve Act, which established the Federal Reserve System, and certain other laws pertaining to a wide range of banking and financial activities. The Board implements those laws in part through its regulations, which are codified in title 12, chapter II, of the Code of Federal Regulations.
Visit the Board of Governors website for more information.
Statistical Reporting
Statistics processes FR2900, Call Reports, Bank Holding Company Reports and various other financial reports from depository institutions. Visit the Federal Reserve Financial Services website for more information.
- Call Reports and Bank Holding Company Reports
Emily Jameson: 314-444-3916 or 1-800-333-0810, ext. 444-3916 - Deposit Reporting and other statistical reporting
Ben Landfried: 314-444-8643 or 1-800-333-0810, ext. 444-8643 - Structure Reporting
Lisa Mantia: 314-444-7357 or 1-800-333-0810, ext. 444-7357
Structure Information
The St. Louis Fed’s Statistics Department is responsible for structure maintenance for all holding companies, depository institutions and nonbank subsidiaries within the Eighth District.
- Send Eighth District Structure Reports to:
Federal Reserve Bank of St. Louis
Statistics and Structure
P.O. Box 442
St. Louis, MO 63166
For additional information, email NIC.STLS@stls.frb.org.
Community Development
The Community Development team works at the local, regional and national level to promote the economic resilience and mobility of low- and moderate-income (LMI) and underserved individuals and communities. View the Community Development staff directory or email CommunityDevelopment@stls.frb.org.
Economic Education
The Economic Education team provides high-quality resources and professional development for teachers to improve instruction in pre-K through college classrooms. View the Economic Education staff directory or email EconomicEducation@stls.frb.org.
Economic Research and Databases
Research Economists
Our Research division includes economists who conduct research and analysis on monetary policy, banking, macroeconomics, and regional and international issues.
FRASER Digital Library
FRASER is an online library of U.S. economic, financial, and banking history, particularly Federal Reserve System history. Visit FRASER for comments or questions.
FRED: Federal Reserve Economic Data
FRED is a powerful free tool that aggregates timely economic data from dozens of U.S. and international sources. Visit FRED for comments or questions.
Ethics Officer
View information about the St. Louis Fed’s governance practices. For additional information on governance practices, ethics rules and forms, including the Bank president’s most recent financial disclosure form, please complete this form.
Media Inquiries
External Engagement and Corporate Communications handles all media inquiries for the Eighth Federal Reserve District. Reporters with questions or an interest in speaking with a staff member should contact MediaInquiries@stls.frb.org.
Procurement and Supplier Diversity
Our Procurement team is responsible for acquiring quality goods and services on behalf of the business areas that make up the St. Louis Fed and its branch offices. Visit Procurement and Supplier Diversity for more information and contacts.
Speakers Bureau
External Engagement and Corporate Communications coordinates requests for speakers. View our Speakers Bureau for details or to submit a request. For questions, contact Caroline Barhorst: 314-444-7471 or 1-800-333-0810, ext. 444-7471.
Website
For questions about or technical problems with this website, email Webmaster@stls.frb.org.
