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Small Businesses' Perceptions and Understanding of Online Alternative Loan Products: Findings from Online Focus Groups

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Date:   Tuesday, Sept. 29, 2015
Time:  2-3 p.m. (CT) | 3-4 p.m. (ET) 
Location:  Webinar

The marketplace for small-dollar lending to small businesses is transforming as access to capital moves to online sources. Online alternative lenders (e.g., CanCapital, OnDeck, Lending Club, Kabbage, PayPal) offer small-dollar, small-business products including cash advances, online lines of credit and a variety of short-term loans. Technology and online platforms are changing virtually all small-business lending processes from underwriting to loan pricing, loan delivery and loan servicing. To help shed light on this growing, crowded and potentially confusing marketplace, an online focus group of small businesses that are potential online borrowers provided their perspectives and understanding of this relatively new marketplace.

During this Connecting Communities® webinar, national experts will discuss this study, the details of its findings and possible implications.


  • Barbara Lipman, senior supervisory analyst, Division of Consumer & Community Affairs, Federal Reserve Board
  • AnnMarie Wiersch, senior policy analyst, Community Development, Federal Reserve Bank of Cleveland

Participation in this webinar is free; however, advance registration is required. Register for this session at the Connecting Communities website

For more information, please email

The Connecting Communities webinar series is a Federal Reserve System initiative intended to provide a national audience with timely information on emerging and important community and economic development topics. The webinar series complements existing Federal Reserve community development outreach initiatives that are conducted through Reserve Bank regional offices and at the Federal Reserve Board of Governors in Washington, D.C.