Oct. 3, 2014
Clarifi, Scott Karol (14:14)
Scott Karol, vice president of counseling and program evaluation at Clarifi — previously known as Consumer Credit Counseling Service (CCC) — discusses how the organization has successfully incorporated behavioral economics principles that make it more likely their clients will follow through on their goals. In the case of Clarifi, those goals typically involve helping people who are struggling with debt to identify and secure the most important assets in their lives, creating an action plan that leads to lifelong financial literacy. Learn how the types of changes they have made in their programs can be applied to a broad set of organizations working with people from under-resourced areas.