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Y2K Customer Checklist

Thursday, July 1, 1999

The following is a list of actions that financial institutions can pass along to their customers to help them prepare for any possible detrimental effects of the Y2K computer bug.

  1. Stay Educated: Customers should not hesitate to ask their financial institution what it is doing to address the Y2K bug.
  2. Keep Copies of Financial Records: Keeping records of financial transactions, especially for the last few months of 1999 and the first few months of 2000, will be important for customers.
  3. Pay Attention to Finances: Customers should always balance their checkbook and check their financial institution receipts for accuracy.
  4. Make Prudent Preparations: If one payment option does not work, customers should remember that several others are available (checks, credit cards, debit cards, etc.).
  5. Guard against Y2K Scams: Customers should be skeptical about those who ask for their account information or try to sell them a product, service or investment that's supposedly "Y2K safe."
  6. Review Deposit Insurance Coverage: The federal government's protection of insured deposits will not be affected by Y2K. Customers with more than $100,000 in an insured bank, thrift or credit union will want to make sure they understand the insurance rules at their financial institution.