Fed Prepares Customers for Check-Processing Moves

Give Yourself a Price Break

Fed Announces New Investigation Types for Actual Availability

Time’s Up!

Fuel Surcharge Added for Mixed and Other Fed Cash Letters

U.S. Treasury’s Retail Securities To Be Consolidated

Changes to Eighth
District Cash Operations
Announced

Welcome Charleston Customers and Regional Account Exec Dave Fletcher

Learning about Check 21 and Imaging Was on the Minds of Many

Reserve Notes

Fed Contacts

FedLine Web Series – Part 7

Time’s Up!

The countdown to March 31 for the conversion of DOS-based FedLine informational services is complete, and we couldn’t be happier with the results. Everyone has made the transition to FedLine Web, and we are hearing rave reviews about the services offered.

We have to give credit where credit is due—we couldn’t have done it without you. The conversion team is grateful for your cooperation and patience throughout the conversion process. If you are still receiving duplicate information over your DOS terminals, call us at 1-888-333-2538 and we’ll help you eliminate these extra print jobs and files.

Now that you have begun using FedLine Web, this is the time to make sure the right people in your organization have access to the right applications to meet your needs. You can call us at the number above, and we can help you look at your profile and initiate changes if necessary.

Sunset Date for Internet Explorer^® 5.5 and Windows^® 98 Support

This summer, the Federal Reserve Banks will update the browser and operating system minimum requirements for FedLine Web services to allow us to focus on support for the operating platforms that are used by a majority of our customers.

Effective July 1, 2004, the Federal Reserve Banks will discontinue FedLine Web support for the Microsoft^® Internet Explorer 5.5 SP2 browser and the Windows 98 operating system. We will continue to support the Microsoft Internet Explorer 6.0 SP1 browsers and Microsoft Windows 2000 and XP operating systems.

Limiting the number of browsers and operating systems we support will allow us to concentrate on:

• enhancing functionality by implementing new services that take greater advantage of the supported platforms,
• delivering new platform-focused services and enhancements more quickly, and
• providing enhanced customer support.

Existing FedLine Web services will continue to operate on the unsupported platforms after July 1. However, new enhancements and services may not function when they become available. In addition, we may not be able to provide troubleshooting assistance for issues encountered with the unsupported platforms.

You can find additional information about FedLine Web system requirements on the Federal Reserve Financial Services web site at www.frbservices.org. From the home page, choose “FedLine Web,” then “Hardware and Software Requirements.” If you have any questions or need additional information call the Customer Contact Center at 1-888-333-7010.

Dual Boot PC Now Available

The Federal Reserve System is pleased to announce the availability of a dual boot PC that allows DOS-based FedLine users to use both DOS 6.22 and Windows XP functionality from one PC.

DOS 6.22 allows you to access all DOS-based FedLine applications. However, unlike a single boot FedLine PC, the new dual boot machine allows you to install XP-compatible software, such as Microsoft products and Internet browsers, on the XP partition.

You can place your order for a dual boot PC from the Premier DellTM FedLine PC web site at http://premier.dell.com. When you first access the Dell web site, you must create a new user account, using an access code and key. If you need assistance or access code information, contact the Customer Contact Center at 1-888-333-7010. Once logged on to the site, select “Purchasing Tools,” then “Your FedLine PC Store.”

If you previously bought a Dell GX60 PC to run DOS-based FedLine, you can purchase a dual boot CD and memory upgrade that will allow you to operate the new dual boot environment on your current equipment. To learn more about upgrading to a dual boot PC, contact the Customer Contact Center at the number given above.

It’s a Wrap

We’re always working to enhance our services based on the feedback you give us; so, don’t hesitate to contact us with your ideas. This issue will officially wrap up the FedLine Web series that we’ve featured on this page for the past six issues. However, stay tuned for updates on exciting new developments.

Internet Explorer, Windows and Microsoft are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.

back to the top