We're Pleased to Introduce AMI and DASy--Two New Accounting and Billing Applications

During September, the St. Louis Bank's Business Development department hosted Back to School seminars at each of its four District offices. Nearly 170 bankers from Eighth District financial institutions registered to attend the sessions to learn more about the various products and services we offer.

Sessions included updates on the System's Check Modernization project, Payment Risk Management functions, AMI and DASy accounting applications, customer communication efforts, customer service initiatives and a brief TT&L overview.

Here is some of the feedback received from the "report cards" completed at the end of each seminar:

"This is the best seminar I have been to. I liked how informative, helpful and responsive the speakers were to our questions."

"It's good to hear there's concern to meet customer needs and feel steps are already being taken."

"I can see and feel a big difference in customer service. There's a more touchable and accessible feeling."

"I'm new to my job and found a lot of the material helpful to my getting up to speed on my job."

"Great chance to meet Fed staff
and see what's coming."

"You can see there is an effort to make communication better between Fed and customers."