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The Federal Reserve Bank of St. Louis
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Payments Quarterly

Autumn 2001

We're Pleased to Introduce AMI and DASy--Two New Accounting and Billing Applications

Improvements to Check Operations Will Provide Better Service to Customers

District Hosts Customer Service Focus Groups

District Gears Up for Check Standardization Testing

Changes in the FedACH Arena

Kentucky State Quarter to Be Released

Meet Me in St. Louis

Bankers Learn about Fed Services at Back to School Seminars

ReserveNotes

Product Review: North of the Border

Fed Contacts

Title Page
       Changes in the FedACH Arena

FedACH Consolidation
As announced in a letter dated Aug. 21, all FedACH™ operations support and the voice response application (EDITH) for ACH were consolidated on Sept. 14 to a central location. The chart below provides details.

The Federal Reserve Bank of St. Louis' ACH staff has enjoyed serving all of its customers in the Eighth District. We are confident that you can continue to count on receiving quality support from the FedACH Central Operations Support and the FedPhone system. The Minneapolis Fed has served as the central site for ACH operations since 1996, and its staff members possess a great deal of technical knowledge.

If you have questions or concerns about these changes, contact Cheryl Whitworth in St. Louis at (314) 444-8612 or 1-800-333-0861 (press 3).

FedACH Price Changes
In a letter dated Aug. 31, the Federal Reserve announced changes to its FedACH fee schedule. The revised schedule, which became effective Oct. 1, includes changes to certain variable and fixed fees and the addition of a fee for FedACH settlement. The following is a summary of FedACH price changes:

  • Half-mil ($.0005) decrease in the per-item origination fee for items deposited in large files;
  • Two mil ($.0020) decrease in the per-item receipt fee for all items;
  • Single, standard input file processing fee of $5, which represents a decrease of $1.75 for large volume files and an increase of $3.25 for small volume files; and
  • New $20 per month fee for FedACH settlement.

The following is a summary of the fees that changed on Oct. 1. The fee for items originated in small files remains at $.0055, and the fee for account servicing remains at $25.

Service Fee through
9/30/01
Fee effective
10/1/01
Items originated
in large files
$.0045 $.0040
Items received $.0070 $.0050
Input file processing,
small file
$l.75 $5
Input file processing,
large file
$6.75 $5
FedACH settlementNA $20

If you have questions about these FedACH price changes, please contact your local account executive or refer to the FedACH section of our national web site, www.frbservices.org.

ACH Operations Support--Minneapolis
Services
· Computer Interface (CI) customer support
· Pended or rejected files
· Service-change database updates
· File traces, research requests and file remakes
· Input and output file status issues
· Questions about NACHA rules and formats
· Testing requests
· FedMail® retransmissions
· Accounting and billing statement inquiries
· Contingency paper fax returns
· Extension requests
  Contact Numbers
1-888-883-2180
(612) 204-5555
Fax
(612) 204-5575

ACH Voice Response System--Minneapolis
Service
· Create ACH return items and NOCs
  Contact Number
1-888-699-5561

ACH Voice Response Support--St. Louis
Services
· Password re-sets
· User sign-up
· Other support
  Contact Numbers
1-800-333-0871
Fax
(314) 444-8610

FedLine Help Desk--St. Louis
Services
· Problems with connectivity or transmission
· Set-up or testing of FedLine software or CI Frame Relay conversion
· Use of FedLine to create an ACH origination, a recurring batch, a standard batch
· Contested/dishonored returns, return-items or NOC batches, and reversal files
· Cleanup of the origination queue in FedLine
· Importing or exporting of ACH files into FedLine
· Assistance creating EFTPS items via FedLine
  Contact Numbers
1-800-333-0861, press 1
Fax
(314) 444-8610

Business Development--St. Louis
Services
· Questions regarding the ACH participation agreement 
· Assistance with ACH customer service change requests
· Merger coordination

 

  Contact Numbers
1-800-333-0810, ext. 44-4773
Fax
(314) 444-4654



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