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Changes
in
the FedACH Arena
FedACH Consolidation As announced in a
letter dated Aug. 21, all FedACH operations support and the voice
response application (EDITH) for ACH were consolidated on Sept.
14 to a central location. The chart below provides
details. The Federal Reserve Bank of St. Louis' ACH
staff has enjoyed serving all of its customers in the Eighth
District. We are confident that you can continue to count on
receiving quality support from the FedACH Central Operations Support
and the FedPhone system. The Minneapolis Fed has served as
the central site for ACH operations since 1996, and its staff
members possess a great deal of technical knowledge. If you have
questions or concerns about these changes, contact Cheryl Whitworth
in St. Louis at (314) 444-8612 or 1-800-333-0861 (press 3).
FedACH Price Changes In a letter dated
Aug. 31, the Federal Reserve announced changes to its FedACH fee
schedule. The revised schedule, which became effective
Oct. 1, includes changes to certain variable and fixed fees and the
addition of a fee for FedACH settlement. The following is a summary
of FedACH price changes:
- Half-mil ($.0005) decrease in the
per-item origination fee for items deposited in large
files;
- Two mil ($.0020) decrease in the per-item receipt
fee for all items;
- Single, standard input file processing
fee of $5, which represents a decrease of $1.75 for large volume
files and an increase of $3.25 for small volume files;
and
- New $20 per month fee for FedACH settlement.
The following is a summary of the fees that
changed on Oct. 1. The fee for items originated in small files
remains at $.0055, and the fee for account servicing remains at
$25.
| Service | Fee through 9/30/01 | | Fee effective 10/1/01 |
Items originated in large files | $.0045 | | $.0040 |
| Items received | $.0070 | | $.0050 |
Input file processing, small file | $l.75 | | $5 |
Input file processing, large file | $6.75 | | $5 |
| FedACH settlement | NA | | $20 |
If you have questions about these FedACH
price changes, please contact your local account executive or refer
to the FedACH section of our national web site, www.frbservices.org.
| ACH Operations Support--Minneapolis
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Services
· Computer Interface (CI) customer support
· Pended or rejected files
· Service-change database updates
· File traces, research requests and file remakes
· Input and output file status issues
· Questions about NACHA rules
and formats
· Testing requests
· FedMail® retransmissions
· Accounting and billing statement inquiries
· Contingency paper fax returns
· Extension requests
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Contact Numbers
1-888-883-2180
(612) 204-5555
Fax
(612) 204-5575
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| ACH Voice Response System--Minneapolis |
Service
· Create ACH return items and NOCs
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Contact Number
1-888-699-5561 |
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| ACH Voice Response Support--St. Louis |
Services
· Password re-sets
· User sign-up
· Other support
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Contact Numbers
1-800-333-0871
Fax
(314) 444-8610 |
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| FedLine Help Desk--St. Louis |
Services
· Problems with connectivity or transmission
· Set-up or testing of FedLine software or CI Frame
Relay conversion
· Use of FedLine to create an ACH origination,
a recurring batch, a standard batch
· Contested/dishonored returns, return-items or NOC batches, and reversal files
· Cleanup of the origination queue in FedLine
· Importing or exporting of ACH files into FedLine
· Assistance creating EFTPS items via FedLine
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Contact Numbers
1-800-333-0861, press 1
Fax
(314) 444-8610
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| Business Development--St. Louis |
Services
· Questions regarding the ACH participation agreement
· Assistance with ACH customer service change requests
· Merger coordination
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Contact Numbers
1-800-333-0810, ext. 44-4773
Fax
(314) 444-4654
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