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Title Page
      

Ellison Brings Experience
to Customer Consultant Role

During his 11-year tenure at the Little Rock Branch, Randy Ellison has already worked with many Arkansas financial institutions. Now, in his new role as customer consultant in the Business Development Department, he plans to build on those business relationships and cultivate new relationships within the District.

Randy brings a wealth of knowledge and experience to his new role. He spent his first seven years in the Branch's Support Services Department and the next four years in its Check Department. Randy's wide range of knowledge, which includes management experience, will serve as an asset as he works to resolve customers' problems and meet any requests they might have.

When asked about her experience working with Randy, Karen McKinley of Simmons First National Bank in Little Rock said, "Randy has been great to work with. He stopped by one day to show us a better way to package our Fed cash letter deposits. Since we made the changes he suggested, we haven't had any problems. Randy was great!"

Just what does Randy have to say about the role he plays as a customer consultant? "The Fed has always been viewed as an institution of public trust. I intend to do everything I can to maintain that trust by ensuring that our customers receive prompt, professional service," he explained.

Randy is currently working on a bachelor's degree in Business Administration from Arkansas State University in Beebe. After high school graduation, Randy served in the Air Force for four years.

If you have any questions or customer service issues, don't hesitate to contact Randy for assistance at (501) 324-8268.


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